Privacy Policy

Enchanted Arts Inc.
Effective Date: June 1st, 2026

Enchanted Arts Inc. (“Enchanted Arts Inc.,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase tickets, make donations, volunteer, register for events, subscribe to our communications, or otherwise interact with us online.

By using our website, you agree to the practices described in this Privacy Policy.

 

Information We Collect

We may collect the following types of information:

Personal Information

You may voluntarily provide:

• Name

• Email address

• Mailing address

• Phone number

• Billing information

• Donation information

• Event registration details

• Volunteer information

• Vendor or sponsor applications

• Social media usernames (when applicable)

• Any information you submit through forms or email

Payment Information

When you make a donation, purchase tickets, or pay vendor fees, payment information is processed through secure third-party payment processors.

Enchanted Arts Inc. does not store complete credit card information on our servers.

Automatically Collected Information

Our website may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Referral websites

• Date and time of access

• Approximate geographic location

• Cookies and similar technologies

How We Use Your Information

We use information to:

• Process donations

• Process ticket purchases

• Register participants for events

• Communicate about festivals and programs

• Respond to inquiries

• Send newsletters (with your consent where required)

• Recruit volunteers

• Manage vendor and sponsor applications

• Improve our website

• Analyze website usage

• Comply with legal obligations

• Prevent fraud and misuse

Cookies

Our website may use cookies to:

• Improve website functionality

• Remember user preferences

• Measure website traffic

• Analyze visitor behavior

• Improve user experience

You may disable cookies through your browser settings, although some features of the website may not function properly.

Email Communications

If you subscribe to our mailing list, we may send:

• Festival updates

• Event announcements

• Volunteer opportunities

• Fundraising campaigns

• News from Enchanted Arts Inc.

You may unsubscribe at any time using the link included in our emails.

Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties that help us operate our organization, including:

• Payment processors

• Email marketing providers

• Ticketing services

• Website hosting providers

• Event management platforms

• Analytics providers

These providers may only use your information to provide services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

Donations

Donation information may be maintained for:

• Tax reporting

• Financial recordkeeping

• Donor acknowledgments

• Required nonprofit compliance

We will not publicly recognize donors without permission unless otherwise agreed.

Children’s Privacy

Many of our events are family-friendly.

Our website is not intended to knowingly collect personal information directly from children under 13 without parental consent where required by law.

If you believe a child has provided personal information without appropriate consent, please contact us so we can remove the information.

Third-Party Links

Our website may contain links to third-party websites, including:

• Sponsor websites

• Vendor websites

• Social media platforms

• Ticketing services

• Donation platforms

We are not responsible for the privacy practices of third-party websites.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

• Provide requested services

• Maintain nonprofit records

• Meet legal obligations

• Resolve disputes

• Enforce agreements

Massachusetts Residents

Enchanted Arts Inc. operates in the Commonwealth of Massachusetts and strives to comply with applicable state and federal privacy laws regarding the collection and protection of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any revisions will be posted on this page with a revised Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us.